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title: Video Saying Sorry Landing Page
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[![logo.png](https://info.thesullivangroup.com/hs-fs/hubfs/TheSullivanGroup_Jan2017/Images/logo.png?width=215&height=135&name=logo.png "logo.png")](https://www.thesullivangroup.com/RSQSolutions)

(630)268-1188

## ![Communication & Resolution video.jpg](https://info.thesullivangroup.com/hs-fs/hubfs/Videos/Communication%20%26%20Resolution%20video.jpg?width=320&name=Communication%20%26%20Resolution%20video.jpg)Saying Sorry: Empathy & Communication Strategies After an Adverse Event

Communication after an adverse event can be the deciding factor of whether malpractice will be filed. 

In this video, you'll learn: 

- How to differentiate between empathy & apology
- How to practice empathy
- What to do & say after an adverse event.

### Get Your Video Now