Video_ Creating a Culture of SafetyCreating a Culture of Safety

Building a culture of safety is the foundational contributor to ensuring patient safety in an organization. Join Arnold Mackles, MD, MBA, LHRM, as he explains how embracing a culture of safety is a constant striving by all practitioners in understanding high-risk activities and working toward safe operations in a blame-free environment. He’ll also provide strategies and best practices to create and optimize your culture of safety. 

After watching this video, you'll be able to:

  • Outline the characteristics of a culture of safety
  • Define the features of a “High Reliability Organization" 
  • Utilize strategies to improve communication in healthcare settings.


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About the Speaker: 


Dr. Mackles is a nationally recognized authority on risk management, patient safety, and performance improvement strategies to reduce medical errors. His qualifications include a Pediatric Residency at Lenox Hill Hospital in New York, a Neonatal Fellowship at Cornell University Medical Center, an MBA from Nova Southeastern University, a Licensed Healthcare Risk Management designation from The State of Florida (Risk Management Licensure Program from the University of South Florida) and a Bachelor's degree from Syracuse University. Dr. Mackles, a former hospital-based physician with 20+ years of successful experience, has served on the Board of Directors of The Florida Society of Healthcare Risk Management and Patient Safety and as an instructor with The University of Florida Risk Management and Patient Safety Program. For the past six years, he has been a sought-after national CME speaker and trainer. Dr. Mackles is an advocate for patient safety and regulatory compliance leading to increased standards of quality care and decreased exposure to risk.